Reviews

Nathan arrived on time, explained everything thoroughly and completed the job on the spot. Very professional business.

I reached out to Jayden recently to quote for a scheduled repair job, which he did promptly, explaining the options. He went beyond and answered a few other plumbing related questions while he was there. Most helpful. Nathan came to do the job as agreed on time, even messaging when he was on the way. Job was completed quickly, efficiently, professionally finished with mess cleaned up and rubbish taken away. Will use them again. Thanks guys for a good experience.

Nathan did a very good job on both the shower & installing the new stove top. Polite & knew his job.

Prompt response when I made contact and Jayden was able to attend quickly. Regular updates on attendance and provided understanding of what he thought was the cause and what action was to occur prior to starting.
We also had another concern that we raised and he had no hesitation to help us.
Highly recommended.

Great experience. Professional, punctual and genuinely trustworthy. He explained everything clearly, answered all my questions, and made the whole process straightforward. I’d happily recommend him to family and friends.

After dealing with multiple plumbers who kept coming out, applying quick fixes, and leaving me with the exact same problem a short time later, I was pretty frustrated.

Then Jayden from Paterson Plumbing Solutions came out, and the experience was completely different. Instead of rushing the job, he took the time to properly investigate the issue, explained to me what was actually causing the problem, and talked me through the repair so I understood exactly what needed to be done and why.

He fixed the root cause rather than just treating the symptms, and the quality of the workmanship was excellent.

Paterson's texted that Nathan would arrive within 21 minutes, which he duly did. Our hot water (or lack of) situation was explained to Nathan who requested to look at the current installation. He pointed out several issue that allowed us to make the assessment that the current unit was uneconomical to repair. Nathan then prepared a couple of quote's for replacement options. He didn't pressure us in any way to choose either solution but answered our questions and gave us enough information so that we could make an informed choice. Nathan gave us an estimate of how long it would take him to obtain the replacement parts from local suppliers, which again was completed in the allotted time. Nathan worked though the rain to remove the malfunctioning unit and replace it with the new one. The work was completed in a professional and tidy manner and tested to confirm that it was functioning correctly, Nathan was polite, courteous and knowledgeable. Thank you Nathan and Paterson Plumbing solutions for getting our hot water service recommissioned in an afternoon.

Awesome plumbers that did an amazing job. We had Nathan do our new downpipes. Great service. 5 stars

Excellent plumbing service. Nathan quickly fixed the toilet that wasn’t flushing properly. Communication was great throughout the process. Great response time to my quote. Thanks so much!

We needed a roof plumber specifically and honestly, Nathan was great. He called before he arrived, took the time to listen to the whole story and then gave us a comprehensive report with very helpful photos illustrating the issue. Whilst Paterson Plumbing and Solutions won't be able to help us further due to the nature of the work required, I would have no hesitation in recommending them to others.